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Refer a friend terms & conditions

These terms and conditions (the “Agreement”) govern the relationship between you (“referrer”) and Hey Habito Ltd (“Habito”) for the purposes of Habito’s refer a friend programme. The programme has been designed so that you and your friends both get rewarded for spreading the word about Habito.

1. What is the Habito refer a friend programme?

1.1 Habito is offering customers the ability to refer their friends to Habito.

1.2 This offer gives each of you (as a referrer) and your referred friend a £50 John Lewis e-gift card (the “Reward(s)”) for a qualifying referral made on or after 1 May 2020.

1.3 Referrers must be registered users of the Habito.com website: https://www.habito.com/sign-up.

1.4 Once you’ve registered as a Habito user, you’ll be able to invite friends and family with your unique referral link ("Referral Link").

1.5 Your referral link will be provided to you by email upon signing up and it will also be available on your Habito Refer a Friend page. You must be signed in to www.Habito.com to get your Referral Link.

1.6 You can also ask the Habito team for your Referral Link through our live chat service. You will need to be signed in to your account for us to give it to you.

2. What is the reward?

2.1 For each successful referral through your Referral Link, you will be entitled to a £50 John Lewis e-gift card. Your referred friend who satisfies the Successful Referral criteria will also be entitled to a £50 John Lewis e-gift card.

2.2 A successful referral is made when a person you have referred, after signing up to use Habito’s services via your Referral Link, completes their property purchase or re-mortgage through Habito.

3. How and when do I get the Reward?

3.1 Upon a successful referral, the Rewards will be issued to you and your referred friend through our rewards programme partner, Tango Card, via email within 6 weeks.

3.2 Habito has the right to change the value and structure of this refer a friend programme at any time.

3.3 The Habito refer a friend programme is unlimited, so if you refer 10 friends and they go on to successfully complete a mortgage application after applying through Habito via your Referral Link, you will receive 10 x John Lewis e-vouchers rewards.

4. You as the referrer

4.1 To qualify as a referrer for Habito’s refer a friend programme, you:

a. must be 18 years of age or older;

b. must be a resident of England or Wales;

c. may only participate in Habito's refer a friend programme in good faith for lawful purposes and in accordance with these terms and confitions.

4.2 As a referrer, you may not:

a. create more than one account in order to refer yourself;

b. refer others that have created duplicate accounts;

c. use alternative contact information to refer yourself or others that have created duplicate accounts;

d. refer an existing customer of Habito;

e. refer made-up people;

f. use the refer a friend programme in:

  1. any way that breaks any applicable local, national or international law or regulation; or
  2. any way that is unlawful or fraudulent, or has any unlawful or fraudulent purpose or effect;

g. otherwise attempt to avoid this Agreement or the terms of Habito's refer a friend programme.

5. Data protection

5.1 Your Referral Link has been designed to make sure we can track your referrals and reward successful referrals and we track everyone who clicks your Referral Link and signs up to Habito.

5.2 We do not collect any identifiable information or create any form of profile for your referred friends until they sign up to Habito through your Referral Link and provide clear consent to participate in the referral programme.

5.3 At no point do you get access to your referrals’ data or information around their mortgage application and vice versa.

5.4 Habito will not talk about any part of a referred person's application with you at any point or their experience of Habito. You have no right to, and will not, receive updates on your referred person's application due to privacy and data protection controls.

5.5 For more information on how we use your or your referred friends’ personal data, please see our privacy policy.

6. Abuse of the referral terms

6.1 Habito has the right to refuse to issue you and your referred friend the Reward if Habito suspects that you have not used the refer a friend programme in good faith or have broken this Agreement.

6.2 We will decide whether this Agreement has been broken. When this Agreement has been broken, Habito may take such action as we believe appropriate, including (but not limited to) ending this Agreement, closing your account(s), closing third party account(s) and suspending the refer a friend programme.

7. Limitation of legal responsibility

Habito accepts no legal responsibility for any use of the refer a friend programme.

8. Changes to this Agreement and the refer a friend programme

8.1 We may change or withdraw this Agreement at any time without letting you know by changing this page. We may or may not make you aware of any changes made. Continued use of Habito’s the refer a friend programme means you accept the agreement in use at that time.

8.2 This is the third version of Habito’s refer a friend programme which is effective as of 1 May 2020, meaning any referrals you make on or after 1 May 2020 will be eligible for the £50 John Lewis e-gift cards. If you referred a friend before this date and they signed up using your Referral Link, you will be eligible for the reward associated with one of the following previous versions of the programme:

a. a £150 Amazon UK e-voucher for the referrer only if you referred a friend before 2 August 2017.

b. a £100 cash reward for both you (as the referrer) and your referred friend if you referred that friend on or after 2 August 2017 until 30 April 2020.

8.3 In the event the refer a friend programme is cancelled, Habito will not be made to issue any rewards that would have otherwise qualified for a reward.

9. Applicable law

9.1. This Agreement and any dispute or claim coming out of or in connection with it or its subject matter or formation (including non-contractual disputes or claims) shall be governed by and construed in accordance with the law of England and Wales.

9.2. Each party forever agrees that the courts of England and Wales shall have exclusive authority to settle any dispute or claim arising out of or in connection with this Agreement or its subject matter or formation (including non-contractual disputes or claims).

10. Contact us

10.1 To contact us with ideas, suggestions or issues with our refer a friend programme, please email hey@habito.com.

10.2 If you want to opt out of Habito marketing services and communications you can do so by emailing unsubscribe@habito.com. Habito will confirm your unsubscription within 48 hours of the email being sent.