Covering everything from mortgage basics to what makes habito different, if you’ve got questions we’ve got answers!
And if your question isn’t answered here, please say hi using the live chat button at the bottom of the screen and someone will help you out as soon as possible.
A mortgage is the contract between you and the lender that enables you to get a loan to purchase a property. It sets out the terms and conditions of how a lender will provide you with the money you need to buy your house or flat. This will include all your personal details, covering things like the term (the period of time over which you’ll pay the money back) and the interest rate (the rate of interest the lender will charge you for the loan). In the simplest terms, you’re promising the lender you won’t spend the money on something else, and that over time you’ll pay it back.
Generally, if you have a decent deposit (say 10% of the house price) and your income is consistent and well-evidenced, you should be able to borrow around 4x your salary. If your circumstances are more nuanced, say you are self-employed or looking to do shared ownership, it can be a little more complicated to put your case together. At habito we've handled all sorts of cases and we’ll do our best to help, whatever your circumstances. You can start by checking out the calculator we built to help you find out how much you could borrow.
Most of the time that isn’t the case, but if it is we’ll tell you (and it won’t have cost you a penny). Our technology means we’re completely impartial - there’s no incentive for us to favour one lender over another. The only thing that matters is getting you the best deal.
1 in 4 people with a mortgage are paying too much so it’s worth taking a few seconds to check with us – you could end up saving thousands of pounds a year like other habito customers! We can find the best deal for you and support you switching quickly and seamlessly. You can start by checking out the remortgage calculator we built to help you find out how much you could be saving.
Once you have your mortgage we’ll continue to monitor the market and, if there’s a better deal, we’ll find it and help you switch smoothly. Our aim is for you to never worry about your mortgage again.
The minimum deposit you’ll normally need to provide to get a mortgage is 5%. We look at every mortgage from over 70 lenders and give you simple, impartial and honest advice. We can’t promise to get you a mortgage, but if there is one out there for you, we’ll find it.
Initially, none. The first step is for you to answer a few questions on our site, so that we understand your circumstances. When we move on to preparing your submission to a lender, we will need to validate that your information is accurate and we'll need some documents from you. Those include proof of your identity, income, bills and address, as well as things like visa status or SA302s where applicable. We’ll always make it clear exactly what we need and why. And all of these can easily be uploaded via our live chat on any internet-connected device.
Our job is to ensure that you have the best possible chance of being accepted. So we perform our own affordability assessment before submitting anything to a lender. This leaves no footprint on your credit history.
A credit check takes place only when we apply for your Agreement in Principle (AIP) with a lender. We will always let you know when that’s going to happen and make sure that you’re OK with it first.
Importantly, some lenders will only carry out a soft credit check, which means that it leaves no footprint on your credit file. We may therefore recommend getting an Agreement in Principle from those lenders over others.
There is no universal maximum age after which you cannot obtain mortgage. However, most lenders have set their own age limits; typically between 65 and 80, and most lenders will not allow someone to be still repaying a mortgage any later than 85 years of age. Your age will be considered but so will other factors like income, your pension income, your planned retirement age and the mortgage term (duration) that you are seeking. Some lenders are more favourable to older applicants, so if this is a factor for you we’ll advise you so you have the best possible chance of being accepted.
Your credit history is just one factor a lender will consider and there are plenty of other aspects that they will want to look into as well. Depending on how poor your credit history is, some lenders may not be willing to offer you a mortgage but there may be plenty of others who will be much more sympathetic and it’s our job to present your case to them.
That said, if you've experienced a bankruptcy or IVA in the past, we unfortunately aren't able to help you, as we don't have access to the appropriate lenders at this time.
We’re the UK's digital mortgage broker. We’ve developed a simple, fast, transparent way to find and apply for the best mortgage. Our combination of cutting edge technology and industry leading mortgage experts allows us to get our customers the best mortgage out there for them, now and as long as they need it.
It all starts with a simple conversation with our digital mortgage adviser - a chatbot that you can access from any connected device, 24/7. There’s no hold music, no more waiting for an appointment and no more paperwork. With access to every mortgage deal from over 70 lenders, our platform analyses the market in seconds, finding the best matches for your individual circumstances.
Once we’ve found the perfect product, it’s over to our (human) mortgage experts to discuss your options. By using intelligent machines we’ve freed up our advisers to do what they do best: give great advice, and using live chat they are available wherever you are - at home, in the office or on the beach. When we’re all clear on how to proceed you’ll continue to be personally looked after by one of our human experts, taking care of your entire mortgage application from start to finish for you. We’ll let you know exactly what we need and when we need it, making sure you’re never lost or left behind. All that’s left is for you to sit back, relax, and enjoy your free time.
Nothing - our service is completely free, from start to finish! Just like any broker, we get paid by the lenders for processing your mortgage application. This fee is a fraction of a percent of the value of your mortgage. We’ll always tell you exactly what we’re getting paid at the point of your application so you know the full story.
We can help you with an application to one of over 70 lenders - you can view the full list here. And while we offer products from a broad range of lenders, there are a handful that we don’t currently have access to, including HSBC, First Direct, TSB, Post Office and Tesco Bank. You can rest assured that if we find an awesome deal from a lender we can't help with, we'll always let you know so you can choose whether to go direct.
Comparison sites only give you some idea of what's available from a small subset of lenders and are not tailored to your needs. We understand your specific circumstances and plans, and then match you with the best mortgage product on the market. We will also then take care of your entire mortgage application with the lender, from beginning to end, completely free of charge.
It’s a huge decision, and it’s no surprise 4 in 5 people seek advice from a broker – and that’s what we are. With habito, if it suits you, you can do the whole process - receive advice and make the application - all online. However, we understand that sometimes you just want to talk to somebody, which is why we have mortgage experts (real-life humans!) on hand to guide you through the process if you want the extra comfort a human can provide.
There are other advantages to choosing habito as well, being powered by technology means we can do much better than the average ‘offline’ mortgage broker saving you both time and money. Offline brokers often look at an extremely limited number of potential lenders and it could take weeks to process an application. And of course your bank will only ever sell their own products. Our technology allows us to access and analyse every mortgage deal from over 70 lenders in seconds, find the best match for you, and help you make your application online in record time. You can sign up with us on your desktop, laptop, phone or tablet, 24/7 and when you’re ready you can talk to our mortgage experts via either phone or live chat.
The quickest way to reach us is through the live chat on our website. We’re available to answer any questions between 9am and 10pm each weekday, and between 10am and 10pm on weekends. You can also email us on firstname.lastname@example.org any time.
Because every case is unique, it varies, but most of our customers receive a recommendation at the end of their live chat with a mortgage expert. Some cases are more complex, but your mortgage expert will tell you if that is the case and we will always let you know whether or not we can help you within 48 hours as a maximum.
Habito is directly authorised and regulated by the FCA, so we are held to the highest standards of conduct. We’re committed to transparency and provide a simple, honest way to get the best mortgage. We’ll always show the true cost of your loan, not just the advertised rate. No jargon, no fees and no misinformation.
Since our launch in April 2016, we have helped more than 22,000 Britons better understand their mortgage needs and completed £70 million in mortgage applications - you can read what some of our customers have to say about us on TrustPilot. In another big sign of confidence in what habito are doing, in January 2017, we raised £5.5m in Series-A funding led by Silicon Valley-based Ribbit Capital, with participation from existing investor Mosaic Ventures. We have now raised a total of £8.2m from an impressive list of investors including TransferWise CEO Taavet Hinrikus, Funding Circle’s founder Samir Desai, Indeed’s Paul Forster and Yuri Milner.
We know it can feel safer and more convenient to use the institution you already have a relationship with. In some cases, your own bank may even be able to offer a fantastic rate. However, we exist solely to save you money, simplify the mortgage process and to find the best rate available to match your circumstances. We cut through lenders’ teasers and spin to get down to the nitty-gritty, so you know exactly how much your mortgage will cost you. In addition, each lender has its own mortgage criteria and our advisers make sure to know what applications particular lenders prioritise, and we will present your case to them in the best possible light. If we find that your own bank is indeed the best lender available for you then we will advise you to go directly through them and as always there’s no fee!
Absolutely! We would be thrilled to help you get a mortgage for your first house. The first step is to fill in our application form, after you've signed up. You can then live chat online with one of our mortgage experts who will answer all of your mortgage questions (yes, all of them!) and take it from there.
We have built a neat little calculator which can give you a good idea of how much you can potentially afford, given your income and how much you have saved up for your deposit, plus the stamp duty and any lender fees.
For a more accurate assessment, though, you can sign up and provide us with a bit more information so that one of our experts can assess your specific circumstances. Remember, you’re under no obligation to proceed with an application and it’s completely free to sign up.
We can start helping you find your next mortgage up to 4 months before your existing deal finishes. We’re always happy to take a look and tell you if it would be worth switching early or waiting. You will only have to enter your details once and we’ll handle the rest for you when the time is right.
When we help you remortgage from one lender to another, the new lender will be responsible for sorting all this out. They will organise a solicitor who will make all the arrangements necessary in order to pay off the existing lender. You won't need to do anything other than set up a direct debit for your new mortgage - simple as that.
First, you get your property valued. Then you submit your mortgage offer through habito! Once your case is agreed you will receive a mortgage offer from the lender to confirm you are ready to transfer your mortgage.
Once that’s done, the solicitor will handle the transfer of deeds from one lender to another. At completion, a letter will be sent through for you to sign, and you will receive a letter from the new lender confirming that your mortgage has been transferred and your new mortgage payment will be taken based on your requested date and account details.
Of course, we’ll also explain each step along the way and keep you updated on your case’s progress at every stage.
A joint mortgage means two people are named on the mortgage, and yes, we can absolutely help!
Unfortunately, we don’t currently support such applications. But bear in mind that, while it’s possible to have more than two people on one application, lenders will typically consider only two of their incomes.
They’re different things: joint applications simply mean two people are named on the mortgage, whereas shared ownership is generally offered by housing associations, allowing eligible people to part-buy and part-rent their home. We can help with both!
Help to Buy is certainly something we can help with, though there are a lot of lenders who will lend against a 5% deposit without Help to Buy, so that is also an option. We will always tell you what we think your best option is, though, given your needs and circumstances. So if we think that Help to Buy is your best bet, we will let you know.
Sure can. We have access to a wide number of lenders who offer buy-to-let mortgages. Once we have more info about your circumstances, we can advise you appropriately and accurately.
There can be tax advantages to doing so, since you’ll be substituting corporation tax for income tax, however, there are a few things to consider before you decide to do this. For example, you will have to pay capital gains tax on any transfer of property into a limited company. For more specific advice, you’ll need to seek the advice of an accountant or tax specialist.
Yes! We have access to a wide number of lenders who can offer products for shared ownership properties. Shared ownership is generally offered by housing associations, allowing eligible people to part-buy and part-rent their home.
Yes, many of the lenders that we have access to do offer interest-only mortgages. They’re not suitable for everyone though, and we will only advise that you apply for one if we feel it is appropriate for you.
Unfortunately, land purchases are not currently something that we can help with. If your intention is to purchase the land in order to build a property, you may wish to search for a specialist in Development Finance.
No, unfortunately we can’t currently help with self-build mortgages right now.
Yes, we have access to a wide range of lenders that offer this type of product.
Yes, many of our lenders offer second mortgages, so this is certainly something that we can help with.
We don’t currently help with these types of mortgages. But yes, there is such a thing as a 100% mortgage. The two most common options available are the family offset mortgage or guarantor mortgage. With guarantor mortgages, a close family member is prepared to act as guarantor for the debt. For example, they may use their home as collateral. However, they need to have a decent chunk of equity in the property in order to be able to provide this; 25 years is a standard minimum requirement on which the lender will put a charge. The family offset mortgage is where a close family member will put their savings in an account linked to the mortgage. The savings balance is also deducted from the value of the loan. Additionally, there is also such thing as vendor deposit mortgage where the seller will actually make a contribution towards your deposit but this is very rare and they will require you to have some form of deposit as well. For help with this type of mortgage, you will need to contact a specialist.
Our service is designed to save you time whilst giving you the most accurate advice possible. In order to advise you accurately, we first need to understand your circumstances and plans in detail. This enables one of our experts to quickly research the market to find the most suitable product for you. As habito is online, you can fill in all your details any time that suits you, from any connected device anywhere in the world - and if you need, you can complete it in more than one sitting as your info will be saved as you go along.
You can’t currently go back and change your application info once you’ve submitted it. But it’s not a problem, as you’ll get to run through things with one of our mortgage experts before we submit anything to a lender. They'll be able to change any details for you then as well as answer any questions you may have.
Congratulations on your new job! This shouldn’t be a problem. We are able to find lenders that are happy to accept future employment, provided you are starting in the next three months and already have a signed contract. When answering our questionnaire, just enter today as your starting date and we can discuss the details with you and make any amendments later on in the process.
Not a problem. We've built specific parts of our system to find out about your circumstances as a contractor when you apply for a mortgage through us. You simply need to sign up in the usual way and we’ll go from there!
It’s really simple. Most lenders will require a minimum of 2 years’ of accounts in order to consider your application. Most commonly, the proof of this is provided in the form of SA302 forms (your self-assessment tax return receipts from HMRC). Your habito mortgage expert will explain what’s needed and when for your specific case, so you’ll always know what the lender is expecting.
Our calculator can be slightly on the conservative side. It takes into account costs such as stamp duty and estimated up-front fees, which typically have to come from your savings. These often aren’t considered by other mortgage calculators, and we’re committed to giving you as much information and as early as possible in your mortgage search. Try increasing the deposit amount to see how that affects how much you may be able to borrow.
It can do but it depends. When considering income, lenders care about your "taxable footprint" - that is to say the amount of income you have as seen by, for instance, HMRC. If you pay UK income tax on your income no matter what currency you are paid in, or if your income is paid into a UK bank account, then it's possible to find a lender who will assess you on that basis. But much will depend on the specifics of your case, and you’ll receive tailored guidance from your habito mortgage expert once you’ve signed up and provided a few details.
Being on maternity or paternity leave whilst trying to get a mortgage can complicate things. Much will depend on the degree to which your normal salary is affected during this time. Your ability to acquire a mortgage will differ from lender to lender. Some will not take your full salary into account, whilst others will. You will need to be able to provide a reference or letter from your employer evidencing first that you will be going back to work. And second your projected date of return; and thirdly, the terms of contract that you will be returning under. If you sign up and provide a few details, your habito mortgage expert will be able to provide you with tailored guidance on how we might be able to help and what your best options are.
Some lenders will offer a mortgage to retirees, as long as they can prove that the income from their pension would be more than enough to cover the repayments of the mortgage. If you have not retired yet, then you will probably need to ask you pension provider to give confirmation of your expected retirement date, current pension pot value and expected retirement income.
Unfortunately, we aren’t able to help with expat mortgages as we don't currently have access to the right products.
Unfortunately not - we can only help with mortgage applications for properties within the UK.
Every lender will require some type of valuation; this can vary from a full valuation to a lighter touch process called the Automated Valuation Model (AVM). AVM is a method of estimating the property value by comparing the prices of properties sold recently in the same street or area. It varies from lender to lender and from product to product. It is worth knowing that if properties have not been sold for some time in your area, an AVM might not be enough and the lender will then insist on a full valuation, which is typically more expensive.
The full list of lenders that we currently have access to is on this page.
Often, yes you will have to appoint a solicitor. However, your mortgage lender might require or recommend that you go with one that is on their panel. If you are remortgaging, your lender might provide the legal service. If you are purchasing a property, you can only exchange contracts after the solicitor/conveyancer is satisfied that a formal mortgage offer has been received. If you’re remortgaging, the solicitor is required to handle the transfer of deeds from one lender to another. They are responsible for transferring both the money and the deeds - so you’ll need some legal service but the details will depend on what you’re doing and what the lender offers.
I'm afraid this is not a service we currently provide.
Life is hectic and we’ve designed the platform to be as flexible as possible. If you can't complete your application in one go, we will save all of your previously entered details automatically. When you're ready, just log back in here and pick up where you left off.
Yes, of course! Our website is completely mobile-friendly andcan be used on any connected device 24/7.
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